Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by SHOLTIX (“Sholtix,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Our Services

Sholtix provides website design, hosting, search engine optimization, automated messaging, AI receptionist, and related digital services for trade and home-service businesses. The specific scope, deliverables, and pricing for your project are described in your selected plan or a separate written agreement.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use our Services. By using the Services, you represent that you meet these requirements and that all information you provide is accurate.

3. Plans, Billing & Auto-Renewal

• Subscriptions are billed in advance and automatically renew each billing cycle (typically monthly) until cancelled.
• By subscribing, you authorize us and our payment processor to charge your payment method for all applicable fees, including taxes.
• We may change pricing or plan features with at least thirty (30) days’ notice. Continued use after a change takes effect constitutes acceptance.

4. No Refunds

All payments to Sholtix are final and non-refundable, including subscription fees, setup fees, usage charges, and any prepaid amounts, except where a refund is required by applicable law. Our Services are custom-built and substantially non-reversible once work has begun.

5. Usage-Based & Additional Charges

Some features — such as phone numbers, SMS/text messaging, voice minutes for the AI receptionist, domain registration, or other add-ons — may incur usage-based or additional charges beyond your subscription. These charges are billed according to the rates in effect at the time of use, and you authorize us to charge them to your payment method.

6. Cancellation

You may cancel at any time by contacting us at [email protected]. Cancellation takes effect at the end of your then-current billing cycle, and you will not be charged for subsequent cycles. Early cancellation does not entitle you to a refund of any prepaid amounts.

7. Website & Domain Ownership

Sholtix builds and maintains your website as part of an ongoing subscription. While your subscription is active, you receive a license to use the website we host and maintain for you. The following apply to ownership and transfers:

• Our work product. We retain ownership of the website build, including its source code, design files, templates, and underlying technology. Upon cancellation or termination, your right to use the hosted website ends, and we are under no obligation to transfer or hand over the source code, design files, or templates.
• Your content. You retain ownership of the content you provide to us (such as text, images, logos, and reviews).
• Domain transfer. If you own or wish to retain your domain name, we will transfer it to you upon written request, subject to payment of any outstanding balance and any applicable transfer fee.
• Website transfer/migration. Migrating or exporting your website to another host or provider is not included in your subscription and, where we agree to assist, may incur an additional transfer or migration fee quoted in advance.

8. Intellectual Property & License

We own all rights in our platform software, templates, frameworks, and underlying technology. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes while your subscription is active. You may not copy, resell, sublicense, reverse-engineer, or create derivative works from our platform or templates.

9. Client Responsibilities

You agree to provide accurate information and any content needed for your project in a timely manner, and you represent that you have the rights to use and share that content. You are responsible for the legality and accuracy of content you provide to us.

10. Acceptable Use

You agree not to use the Services to:

• Violate any law or third-party rights;
• Upload unlawful, infringing, deceptive, or harmful content;
• Send messaging that violates applicable telemarketing or anti-spam laws;
• Interfere with or attempt to gain unauthorized access to our systems.

11. Third-Party Services

Our Services may rely on or integrate third-party services (such as hosting, payment processing, analytics, messaging carriers, or domain registrars). Your use of those services may be subject to their own terms, and we are not responsible for third-party services.

12. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that any specific results (such as search rankings, call volume, or lead volume) will be achieved.

13. Limitation of Liability

To the maximum extent permitted by law, Sholtix will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits or revenues. Our total aggregate liability for any claim relating to the Services will not exceed the greater of (a) the amounts you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

14. Indemnification

You agree to indemnify and hold harmless Sholtix from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of your content, your use of the Services, or your violation of these Terms.

15. Termination

We may suspend or terminate your access to the Services if you breach these Terms, fail to pay, or engage in unlawful or harmful activity. Provisions that by their nature should survive termination — including ownership, disclaimers, limitation of liability, and indemnification — will survive.

16. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Illinois.

17. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

18. Contact Us

Questions about these Terms? Contact us at [email protected].